Terms of Service
Overview
This website, 'Site', is operated by Esteem Royale Cosmetics Limited. Throughout the Site, the terms “we, “" us, and “our” refer to Esteem Royale Cosmetics Limited and its affiliated brands, digital and social platforms, services, and sales channels.
Esteem Royale Cosmetics Limited provides this Site, including all information, content, tools, products, services, features, and functionality available through the Site, subject to your acceptance of the terms, conditions, policies, notices, and agreements stated herein.
By accessing our website, browsing the Site, creating an account, or purchasing products or services from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, policies, notices, and conditions referenced herein or available by hyperlink.
These Terms apply to all users of the Site, including, without limitation, browsers, customers, vendors, merchants, affiliates, contributors, and users who submit content or interact with the Service.
Please read these Terms carefully before accessing or using any part of the Site. If you do not agree to all terms and conditions contained herein, you may not access the website or use any Services.
Any new features, tools, technologies, products, services, or platform updates introduced to the Site shall also be subject to these Terms of Service.
We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes to this page. Your continued use of or access to the Site following the posting of changes constitutes acceptance of those changes.
Our online store is hosted by Shopify, which provides the e-commerce infrastructure that enables us to offer products and services to customers globally.
Section 1 — Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have provided consent for any minor dependents using this Site under your supervision.
You may not use our products, services, or website for any unlawful, fraudulent, unauthorised, or prohibited purpose, nor may you violate any applicable laws or regulations in your jurisdiction, including intellectual property and copyright laws.
You must not transmit malware, malicious code, viruses, bots, worms, or any destructive technologies through the Site or Service.
A breach or violation of any provision of these Terms may result in immediate suspension or termination of access to our Services.
Section 2 — General Conditions
We reserve the right to refuse service, restrict access, cancel orders, or terminate accounts at our sole discretion and at any time.
You understand that certain content submitted through the Site, excluding payment information, may be transmitted unencrypted across various networks and adapted to the technical requirements of connecting devices or systems. Payment and credit card information are always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Service, website content, product information, branding, images, designs, or access to the Service without our prior written consent.
Headings and titles used within these Terms are included for convenience only and shall not affect interpretation.
Section 3 — Accuracy, Completeness & Timeliness of Information
Information provided on this Site is intended for general informational purposes only. While we strive for accuracy, we do not guarantee that all information on the Site is complete, current, accurate, or error-free.
Any reliance placed on information provided through the Site is at your own risk. We reserve the right to modify, update, remove, or change Site content at any time without obligation to update previously published information.
Historical information presented on the Site may not be current and is provided solely for reference purposes.
Section 4 — Modifications to Services & Pricing
Prices for products and services are subject to change without notice.
We reserve the right to modify, suspend, discontinue, limit, or withdraw any aspect of the Service, product offering, pricing, promotion, feature, or content at any time without liability.
We shall not be liable to you or any third party for any modification, suspension, discontinuation, or pricing adjustment relating to the Service.
Section 5 — Products & Services
Certain products or services may be available exclusively online and may have limited quantities. Such products are subject to our Returns Policy.
We make every reasonable effort to display product colours, textures, packaging, and images as accurately as possible. However, actual product appearance may vary depending on monitor settings, photography, lighting conditions, manufacturing updates, supplier adjustments, or packaging revisions.
We reserve the right, but are not obligated, to limit product sales or services to any person, geographic region, jurisdiction, reseller, distributor, or market.
We may limit quantities purchased per order, household, customer, or transaction at our discretion.
All product descriptions, ingredients, packaging, pricing, availability, promotions, and specifications are subject to change without notice.
We reserve the right to discontinue any product, collection, offer, promotion, or service at any time.
We do not warrant that products, services, information, or materials obtained through the Site will meet individual expectations or produce specific outcomes or results.
Section 6 — Accuracy of Billing & Account Information
We reserve the right to refuse, cancel, or limit any order placed through the Site.
Restrictions may apply to orders placed under the same account, payment method, billing address, shipping address, or orders that appear suspicious, fraudulent, unauthorized, excessive, commercially exploitative, or intended for unauthorized resale or redistribution.
If we modify or cancel an order, we may attempt to notify you using the contact information provided at checkout.
You agree to provide current, complete, and accurate account, billing, payment, and shipping information for all purchases made through our store.
You agree to promptly update your account information including email addresses, telephone numbers, payment details, and shipping information to enable us to complete transactions and communicate with you where necessary.
Please review our Returns Policy for additional information.
Section 7 — Optional Tools & Digital Features
We may provide access to third-party tools, integrations, applications, software, AI features, quizzes, or digital experiences over which we have no direct control or oversight.
Such tools are provided “as is” and “as available” without warranties, guarantees, endorsements, or representations of any kind.
Your use of optional tools or third-party services is entirely at your own discretion and risk.
Personalised skincare recommendations, quizzes, Skinlyzer assessments, Skin Type Charts, Skin Concern Canvas guidance, and related digital tools are provided solely for informational, cosmetic, and product discovery purposes and do not constitute medical advice, diagnosis, or treatment.
We may introduce additional services, features, technologies, or tools in the future, which shall also be subject to these Terms.
Section 8 — Third-Party Links
Certain content, products, services, or materials available through the Site may include links to third-party websites or platforms not affiliated with us.
We do not control, monitor, evaluate, or endorse third-party websites, content, products, or services and shall not be responsible for their accuracy, availability, practices, policies, or transactions.
Any interaction, transaction, or reliance on third-party websites is solely between you and the applicable third party.
Section 9 — User Comments, Reviews & Submissions
If you submit comments, reviews, testimonials, suggestions, ideas, feedback, proposals, creative materials, or other content to us, whether requested or unsolicited, you grant us the unrestricted right to edit, reproduce, publish, distribute, adapt, translate, display, and otherwise use such submissions in any media or format without compensation or obligation.
We are under no obligation to:
- maintain submissions in confidence,
- compensate users for submissions,
- or respond to submissions.
We reserve the right, but are not obligated, to remove or edit content that we determine to be unlawful, offensive, abusive, defamatory, fraudulent, misleading, infringing, obscene, harmful, or otherwise objectionable.
You are solely responsible for any content you submit and its accuracy.
Section 10 — Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy.
Section 11 — Errors, Inaccuracies & Omissions
Occasionally, information on the Site may contain typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, pricing, promotions, shipping charges, availability, ingredients, delivery timelines, or offers.
We reserve the right to correct, modify, update, or cancel orders arising from such inaccuracies at any time without prior notice, including after an order has been submitted.
We undertake no obligation to update information except where required by applicable law.
Section 12 — Prohibited Uses
You are prohibited from using the Site or Service:
- for unlawful purposes,
- to violate laws or regulations,
- to infringe intellectual property rights,
- to harass, abuse, discriminate against, threaten, or harm others,
- to submit false or misleading information,
- to upload malicious software or harmful technologies,
- to collect personal information of others,
- to spam, scrape, crawl, or exploit the Site,
- to interfere with security features,
- or for unauthorised commercial exploitation or resale activities.
We reserve the right to terminate access to the Site or Service for violations of the prohibited uses.
Section 13 — Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, secure, timely, or error-free.
The Service and all products and services provided through the Site are offered “as is” and “as available” without warranties, guarantees, or conditions of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.
To the fullest extent permitted by applicable law, Esteem Royale Cosmetics Limited, including its directors, employees, affiliates, contractors, service providers, suppliers, licensors, and agents, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Site, Service, or products purchased through the Site.
Section 14 — Indemnification
You agree to indemnify, defend, and hold harmless Esteem Royale Cosmetics Limited and its affiliates, officers, directors, employees, contractors, suppliers, licensors, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your breach of these Terms or violation of applicable laws or third-party rights.
Section 15 — Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
Section 16 — Termination
These Terms remain effective unless terminated by either you or us.
We reserve the right to suspend or terminate your access to the Site or Service without notice if we believe you have violated these Terms or applicable laws.
Any obligations or liabilities incurred before termination shall survive termination of this agreement.
Section 17 — Entire Agreement
These Terms of Service, together with any policies, notices, or operating rules posted on the Site, constitute the entire agreement between you and Esteem Royale Cosmetics Limited regarding your use of the Service and supersede all prior agreements, communications, or understandings.
Section 18 — Governing Law
These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
Section 19 — Changes to Terms of Service
We reserve the right to update, modify, revise, or replace any part of these Terms at our sole discretion by posting changes to this page.
It is your responsibility to review this page periodically for updates. Continued use of the Site following any modifications constitutes acceptance of those changes.
Section 20 — Contact Information
Questions regarding these Terms of Service may be directed to:
Esteem Royale Cosmetics Limited
Plot 173 Carlcon Street
Kado District, Abuja,
Nigeria
Last updated: 26th May 2026