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Privacy Policy

Thank you for visiting Esteem Royale Cosmetics website at www.esteemroyale.com (the “Site”). Your visit to this Site is subject to our Terms and Conditions, Cookies Policy, and this Privacy Policy. Please read the below terms and disclaimers carefully.

This Privacy Policy describes the types of personal information we collect about you, how we use that information, with whom we share it, and the choices available to you regarding our use of that information. We also describe the measures we take to protect the security of that personal information and how you can contact us about our privacy practices. When we use the term “personal information” we are referring to information that is connected to your name. This may include things like your e-mail address, mailing address or telephone number, when those pieces of data are stored with your name.

This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Facebook or Twitter, that information is governed by the privacy policies on those websites and is not governed by this Privacy Policy.

Information we collect

You may choose to provide personal information to us in several ways, such as by submitting contact information forms or requests for information or assistance. The types of personal information you may provide to us include:

  • Contact information (such as name, postal address, email address, and mobile or another phone number)

  • Content you provide (such as articles and comments)

  • Information provided to us when you visit our social media platforms (such as your name, profile picture, likes, location, friend list and other information described in the social networking application sign-up page)

Any information you provide to us on the Site (regardless of your country of residence) is collected, controlled, and processed by servers located in the United Kingdom.

Information we collect by automated means

When you visit the Site, or use one of our social media platforms, we collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. We may also collect information about your usage and browsing habits using various web-based technologies.

Technologies we use

In addition to the information you provide to us, we may use the following technologies to automatically collect information about your activities on our websites. Geo-location technology permits us to determine your location. We may ask you to manually provide location information on our website, or to enable your mobile device to send us precise location information. We may also automatically collect general location information from your web browser.

Cookies Policy

Cookies are data files that can hold small amounts of info and are stored on your device (computer, smartphone etc.) when you first visit a website. Cookies remember information about your activities on the site to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. If you’ve chosen to disable cookies on your browser, some of the functionality of our website may be lost. We use cookies when you visit our site, but you can control these through your browser settings.

How We Use Them

We use cookies for:

  • Essential operations, like site navigation and customizing your shopping experience.

  • Allowing you to add items to your Shopping Bag or to your Wishlist

  • Analyzing visitor numbers and behaviors, such as what pages are frequently visited.

  • Assessing the success of our marketing campaigns, offers and communications.

  • Targeting suitable advertising messages.

  • Understanding which Affiliates have helped us reach out to new customers, or have promoted our products on their websites.

  • For full information on how we use your data, head to our Privacy Policy.

There are four main types of cookies we use

  • Site functionality cookies – these allow you to navigate the site and use our features, such as “Add to Bag” and “Save for Later”.

  • Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site, to improve both its functionality and your shopping experience.

  • Customer preference cookies – when you’re browsing or shopping on www.esteemroyale.com, these cookies will remember your preferences (like your currency or location), so we can make your shopping experience as seamless as possible, and more personal to you.

  • Targeting or advertising cookies – these are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

How to manage cookies

Most browsers allow you to manage cookies saved on your device – just head to the help section of your browser. But don’t forget, if you modify your settings to block all cookies, you may not be able to access parts of our site or our service.

How we use the information we collect

We may use the information you provide, or we collect to:

  • Provide requested information and services to you

  • Create and manage your online account

  • Respond to your inquiries and questions

  • Communicate with you about, and administer your participation in, special events, programs, and surveys

  • Operate, evaluate, and improve our business

  • Manage our communications

  • Analyze our services or products

  • Perform market research and data analytics

  • Determine whether you’ve visited us before or are new to the Site

  • Performing accounting, auditing, and other internal functions (like system administration)

  • Operate and communicate with you about our social networking platforms

  • Comply with applicable legal requirements or our policies and procedures or relevant industry standards including the enforcement of our Terms and Conditions

We also may use the information in other ways, but we will provide specific notice of such intended use at the time of collection. We will retain the information we collect from you until you elect to no longer receive communications from us.

Do not track

Under certain laws, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites. We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms.

Third parties that have content or services on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.org.

Information we share

We do not rent, sell or otherwise disclose personal information we collect about you to third parties so as to permit those third parties to directly market to you. We may share your personal information in the following circumstances:

  • Service providers who perform services on our behalf based on our instructions including web hosting service providers and data analytics service providers. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

  • Third parties through social networks, widgets and plug-ins. If you use any features made available to you on our Site by a third party it may result in information being collected or shared between us and the third party. For example, if you use Facebook’s “Like” feature, Facebook may register the fact that you “liked” us and may post that information on Facebook.

  • In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

  • We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Your rights and choices

Under certain laws, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites. We currently do not change our tracking practices in response to “do-not-track” signals or other similar

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

Email Opt-Out: You can at any time tell us not to send you investor communication alerts by email by clicking on the unsubscribe link within the emails you receive from us or by contacting us as indicated below.

Withdrawing Consent: You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our services.

Reviewing, Updating and Modifying Personal Information: Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You may request to review, change, or delete your personal information by sending an email to sales@esteemroyale.com

Data transfer

Consistent with the uses of your personal information described above, we may transfer certain personal information we collect about you to countries other than Nigeria. Those countries may have different data protection laws from the laws in Nigeria. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

Children and persons under 18

Note that we do not intentionally collect any personal information from children under the age of 18. If you are under the age of 18 you can look at our Site, but you may not register or submit personal information to us. If we become aware that we have inadvertently received personal information from a visitor under the age of eighteen on the site, we will delete the information from our records.

Safeguards

We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use.

Updates

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any material changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.

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